How Do I Contact Austrian Airlines?

Presume you had booked a flight with Austrian airline and were looking forward to flying with the airline. But when packing the luggage, you got the information that the airline canceled the flight due to an air traffic control strike. Now in this situation, you are confused and stressed about losing your hard-earned money and want to connect with Austrian airlines customer service to ask for guidance. Then don't stress. Just keep reading the information below to find out various ways of connecting with airline customer support.

What could be why you can connect with Austrian airline customer support?

• For flight booking process.
• To make some modifications to the booked flight.
• To request special assistance- wheelchair.
• To check the flight status.
• For refund and compensation process.

 

How do you get Instant Support from Austrian Airlines' Customer Support?

There are many ways to get support from airline live customer support. You can utilize online and offline modes of communication to contact Austrian airlines and ask for the required aid.

Through live chat-

Many major airlines provide a live chat option by which you can get an instant solution for the issue you are facing. If you are good with technology and want to chat with customer support, then you can use this option.

• Go to the official website at www.austrian.com. 
• Locate the Help & contact tab present below the home page.
• You will be directed to the contacts page; from there, you have to choose the chat logo shown on the screen.
• After choosing the chat window, you can write a brief of your query in the box, and you will get the various solution links for the issue you are facing.
• If the given links do not resolve your query, then you can type "Live agent" in the box and wait as your call gets connected to the agent.
• Explain your situation and provide your flight details to get the possible answer to the query.

Through phone calls-

You can also connect with the airline by dialing the Austrian airlines' phone number, which is mentioned on the official website contact us tab. You can find the dedicated phone number for various regions, dialects, and queries.

• Dial +43 1 70148 1000 on your phone to speak with the live executive.
• Listen to the IVR instructions.
• Choose your preferred language to communicate.
• Press 1 for flight reservation purposes.
• Press 2 for cancelation of your booking.
• Press 3 to modify the itinerary.
• Press 4 to complain to the airline.
• After hitting the relevant key, you will have to wait for a while as your call connects to the agent.
• Explain your situation and get the required solution.

If you want assistance with online booking, online check-in, online rebooking, Travel ID, etc., then you can connect at +43 5 1766 3100, and they are available from Monday to Sunday, 24 hours a day.

Through the contact form-

If you want to share positive or negative feedback or want to arrange a call back for yourself, then you can also use the contact form option, which is present on the official help tab. You had to fill out all the information asked on the form, including personal information, flight details, supporting documents, contact details, etc., and after rechecking the details, submit the form.