How can I Change the Passenger name on Indigo Airlines Ticket?
While booking tickets, the passenger’s name can be entered with the wrong letters, and the booking gets completed with an incorrect passenger name. As soon as you discover the name's mistake, you will be required to correct it through indigo name change procedure; otherwise, you can have a lot of hassles at the airport security check if the name on the ticket does not match your documents.
Indigo Airlines Name Change Policy:
- Every passenger’s name on the ticket must be identical to the legal identity proof that is used to make the bookings.
- If you rectify the name within 24 hours of booking the ticket, you can do it without paying charges.
- If you rectify the name after 24 hours of booking the ticket, you will have to pay a name change fee.
- You can change a maximum of two to three letters and not more. It includes both name and surname.
- If it is more than three letters, you will have to cancel the ticket and make a new booking.
- Indigo tickets are non-transferable; hence you cannot transfer the ticket to any other passenger.
- All changes on the ticket can be made under the terms and conditions of Indigo airlines.
Methods to change the name:
On realizing that the spelling of your name is erroneous, you can use the following ways to rectify the name on the ticket of Indigo flight:
Through an online process: you can conveniently correct the spelling of your name if you go online and follow the indigo name change in a ticket procedure. Through this mode, you can immediately get confirmation on the correction of the name and confirm the ticket on your name that matches your legal ID. To do it online:
- Reach the official webpage of Indigo airlines
- Click on the manage tab on the homepage
- Select edit booking from the menu
- Enter your PNR/ booking reference and last name
- Click on get itinerary
- Your booking details will pop up on the screen
- Select the name change option from the list
- Correct the spelling of your name
- Enter the details of your valid id for verification
- Make a payment of the name change fee, if required
- Get confirmation on the correction of your name on the ticket.
Through call: considering you cannot use the online mode for the change of name, you can call the Indigo customer service and discuss your issue of the incorrect spelling and get complete help from the customer service person. To call, do the steps given below:
- Dial Indigo Airlines phone number +1 (802) 528-7101 or +91 (0) 124 435 2500.
- Carefully follow the IVR instructions.
- Select the number mentioned for booking edits.
- Or, talk to someone at Indigo customer service.
- Provide proof of your government-approved identity
- Pay the name change fee,
- Get assistance on the name change on indigo flight ticket.
Assistance at the airport: you can reach the airport early on the day of your scheduled Indigo flight and reach the Indigo counter and inform them about the incorrect name on the ticket. The Indigo staff will help you with the name correction process and issue the boarding pass in your correct name.
Hence, kindly read the above description to learn about the Indigo name change policy and procedure.